Refund Policy

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This guarantee does not limit any statutory rights or additional rights available under Paddle's Buyer Terms or Refund Policy.

Visit paddle.net to locate your purchase and request a refund from Paddle. Have your purchase email address, order date and receipt or transaction reference available so the payment can be identified. Do not send full card details or model credentials.

If you need help locating your purchase, contact incompli using the contact address below. Paddle provides payment customer service and handles returns.

Paddle handles approved refunds under its Buyer Terms and Refund Policy. The time for a refund to appear depends on the payment method and financial institution. A refunded subscription may end the associated paid access; your statutory rights remain unaffected.

You can cancel future renewals through the billing portal in the platform. Cancellation alone is not a refund request: access continues until the end of the paid period. To request money back within the 30-day period, contact Paddle as explained above. See our Terms of Service for subscription details.